How to choose the best telerehabilitation platform: 7 key points

14 May, 2021

More and more insurance companies, hospitals, clinics and physiotherapy centers are opting for telerehabilitation solutions to offer a better service to their clients and patients.  

But what should be taken into account to choose the most suitable telerehabilitation platform? What are the main functions that benefit physiotherapists and rehabilitation physicians? What requirements are essential to obtain the best possible experience for patients?  

These are the 7 main elements that a digital rehabilitation solution must have according to our experience: 

  1. Defining the patient’s diagnosis for a correct therapeutic program.

In order to be able to create a rehabilitation exercise program, firstly you need to have the essential data that will allow a detailed evaluation of the patient’s condition.  

This is why it is so useful for the telerehabilitation platform to have a section that specifically provides the patient’s condition, limitations, pathology and functional assessment. Likewise, it is essential that the platform allows to monitor the patient’s level of improvement and progress. 

  1. Visualization in video format of a catalog of preloaded exercises and creation of new ones.

Once the professional has the diagnosis, a telerehabilitation platform must offer the possibility of choosing amongst exercises already available and validated by professionals. The ease with which they can be classified will be a determining factor; they must allow a quick and intuitive search to optimize the specialist’s time to the maximum.  

An important and determining key when choosing the technological rehabilitation tool is that it offers the possibility of creating new exercises by the specialist, which will provide the flexibility and personalization that all professionals in the sector require for their patients.  

  1. Maximum customization of rehabilitation programs.

If we ask most rehabilitation doctors and physiotherapists, they will agree that the more personalized a treatment is, the more effective the patient’s recovery will be. 

Consequently, a good telerehabilitation platform should contemplate the planning of sessions and exercises in an individualized way so that each user can work specifically on what his or her particular condition requires. The connection with sensors allows to customize the range of mobility, speed, strength, for a total control of the patient’s performance. 

The above-mentioned preloaded exercises are a basis for the creation of this personalized program, which the physiotherapist should be able to design and add  

new ones until the best rehabilitation treatment is achieved for each patient.


  1. Real-time biofeedback, key to patient autonomy and adherence to treatment.

In a complete telerehabilitation platform, the patient must have an exercise kit that includes biomechanical sensors. In this way, the software can receive in real time the record of the execution of the exercises performed by the user and give a biofeedback of biomechanical parameters such as range of motion, speed and muscle strength.  

This monitoring is useful for the patient, who receives this biofeedback in real time and can see if he/she is doing the exercises correctly. As a result, he/she feels more confident and is more aware of the progress of his/her rehabilitation process, which increases adherence to the treatment. 

If the biofeedback is also received by the patient through some kind of virtual assistant or coach, the platform will be of note. 

  1. Professional monitoring and supervision for accurate tracking of rehabilitation progress

Although telerehabilitation provides autonomy to the patient, for the rehabilitation process to be safe and effective, monitoring and supervision by the professional is essential. Key indicators such as speed, strength, ROM, adherence or pain, must be consultable and modifiable at all times by the physiotherapist or rehabilitation physician. 

Thus, the digital rehabilitation solution must facilitate remote and instantaneous monitoring of the execution and results of the assigned and programmed exercises by the physiotherapists. It is also very useful that it allows the possibility of programming automatic alerts that warn the professional of incorrect executions or parameters that put the patient’s physical condition at risk. In this way, the monitoring of their progress is more accurate and it is possible to make changes and adaptations to the rehabilitation program. 

  1. Patient-professional communication is essential.

Maintaining a line of communication between the patient and the professional is key to the success of a rehabilitation therapy, providing security to both parties. 

Therefore, a telerehabilitation platform that facilitates the resolution of doubts or questions via chat or video call is something that brings peace of mind to the user. In a patient who, in many cases, is elderly and tends to have more difficulties in familiarizing himself/herself with the digital world, constant communication will play a key role in his/her recovery and in the process of adapting to this new way of working. 

Likewise, the platform must have the possibility of automatic sending of email, SMS, etc. that notifies the patient and the specialist without the need to enter the platform. This second communication channel should allow reminders of exercises, chat messages pending reading, adherence drop, among others.

  1. Compliance with regulatory standards, data privacy

Finally, any telerehabilitation platform must guarantee the integrity of users’ personal and medical data, as well as due compliance with regulations as a medical platform. At the European level, the rehabilitation technology tool must have the CE marking as a medical device, which guarantees that the program complies with the levels and standards required for the treatment of patients.  

Similarly, it is essential that the platform complies with and guarantees the integrity and privacy of the data that is entered into the platform. In Europe, for example, the rules regarding GDPR, the European EU 2016/679 data protection legislation (May 25, 2018), must be complied with, and it must be ensured that all users can exercise their data protection rights.

ReHub, DyCare’s platform that exceeds expectations

All these aspects lead us to recommend ReHub, the innovative and advanced telerehabilitation platform that we have developed in DyCare.

The experience and satisfaction of numerous physiotherapy and rehabilitation centers, such as those  linked to DKV, endorse the effectiveness of ReHub as an effective and extremely useful telerehabilitation solution for physiotherapists and patients with musculoskeletal problems.

We invite you to learn about its process and main features in the following video: